Categorized in: Accessible Telecoms BlogArticles of Interest
The Cancellations for All project started in 2024 to help people with disabilities, their families, and carers who have problems with cancelling mobile phone services. This is an accessibility issue in the telecommunications sector. Like the previous Telcos for All report, this project is funded by the Australian Communications Consumer Action Network (ACCAN). The project began because people with disabilities found it hard to cancel their mobile services and did not know about these difficulties when signing up.
The main report and supporting document share research on common issues people face when cancelling mobile services. It also looks at the support options that are available and how these issues can be improved. A second report was also made, listing other important accessibility issues, such as ID requirements, early activation, and correct postal addresses, which were not part of the initial research.
We regularly post advice, updates on telecommunications and accessibility. Explore posts based on your accessibility needs.
Accessible Telecoms BlogArticles of Interest
Quick steps to prepare for the 3G shutdown
Australian telecommunications companies are closing their 3G networks to increase the capacity and speed of 4G and 5G services. Devices that only connect to 3G won’t be able to make or receive calls and texts or access the internet. Some early 4G devices are also impacted.
The ANATAD Podcast is here to bridge the gap for blind users of technology. The aim of ANATAD Podcast is to change people's perspective of Android usage by the blind and the visually impaired.
