Who is Accessible Telecoms?

Who We Are

The Accessible Telecoms project is Australia’s first independent and up-to-date guide to mainstream and assistive telecommunication products suitable for people with disability. This is a free service that can be used by anyone, including people with disability, their families and carers, service providers and advocates.

Man demonstrating mobile to seniors
People hands using computers, tablets and mobiles

How We Work

The Accessible Telecoms Project is supervised by ACCAN's Inclusion Team and has been developed with the input of an advisory committee formed by experts on senior and disability matters. The project team is staffed by people with experience in the telecommunications industry and people with disabilities, who are experts with assistive technologies. Our staff can provide individual research into solutions that will suit your needs, or search our database of phones, aids, apps, and training to discover what is available.

A Free Service

Accessible Telecoms is a free service and was created to address the lack of consolidated, independent, and up-to-date information about accessibility features of telecommunications equipment available in Australia. This service is currently funded by the Commonwealth of Australia through a grant made under section 14 of the Telecommunications (Consumer Protection and Service Standards) Act 1999.

This grant is funded through the Telecommunications Industry Funding Levy. The project was initially developed in 2019 with a 2 year National Disability Insurance Agency ILC grant. During 2021 and 2022 the service was funded by Telstra, Optus, TPG Telecom, Apple, Samsung, Google, ZTE, and Motorola with the assistance of the Australian Mobile Telecommunications Association (AMTA).

An initiative of ACCAN

ACCAN is Australia’s peak communications consumer organisation representing individuals, small businesses and not-for-profit groups as consumers of communications products and services. ACCAN focuses on goods and services encompassed by the converged areas of telecommunications, broadcasting, the internet and online services, including both current and emerging technologies.

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