Other Telecoms Services

Placing a call to a National Relay Service User allows the call receiver with a hearing impairment to utilise the government service and engage in the conversation.

NRS Captions are great if you have a hearing impairment but prefer to use your own voice, and you can use your residual hearing if you want to as well.
You speak directly to the other person (no typing). You can listen to their responses as well as read them, shortly after they have been captioned by the relay officer.

NRS Chat calls are ideal if you are deaf, have difficulty hearing or using your voice. The service requires an internet connection and a computer, tablet or smartphone.
This is a text based relay call using the internet, so you type your messages and read the responses.